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Emergency Consultation Guide

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Concerning the web accessibility of the Yokohama City Emergency Consultation Guide

Concerning operation of the Yokohama City Emergency Consultation Guide

(Basic Concept)

 The Yokohama City Emergency Consultation Guide(http://cgi.city.yokohama.lg.jp/shobo/kyukyu/jushinguide/was created with the goal of being in line with the Japanese Industrial Standard "JIS X 8341-3: 2016 Design Guidelines in Consideration of Elderly Persons and Persons with Disabilities - Information and Communication Equipment, Software, and Services - Part 3: Web Content," guidelines for consideration of the use of websites by disabled persons and elderly persons, and we are committed to ensuring and improving the web accessibility of the Guide.
 In addition, we manage the planning, creation, and operation of the Yokohama City Emergency Consultation Guide based on the Ministry of Internal Affairs and Communications "Guidelines for Public Site Operation for Everyone (2016 edition)" and aim to maintain and improve the web accessibility of the Guide.
 Information and services provided by the Yokohama City Emergency Consultation Guide operate according to the following policies so that all persons can use them comfortably without hindrance.

Yokohama City Emergency Medical Consultation Guide Web Accessibility Policy

(Scope)

 Yokohama City Emergency Medical Consultation Guide(http://cgi.city.yokohama.lg.jp/shobo/kyukyu/jushinguide/Subordinate web page)

(Target achievement grade)

In conformance with "JIS X 8341-3: 2016 Conformance Level AA"

Note: The declaration of "conformance" in the web accessibility policy of the Yokohama City Emergency Consultation is in accordance with the notation stipulated in "Web Content JIS X 8341-3: 2016 Compliance Notation Guidelines March 2016 Version" of the Web Accessibility Committee of the Information and Communication Access Council.
(URL:http://waic.jp/docs/jis2016/compliance-guidelines/201603/

Test results concerning achievement criteria of target conformity level

Achieved grade and degree of correspondence
Compliant with JIS X 8341-3: 2016 class AA
Achievement criteria checklist and implementation methods
Achievement criteria of grade A to be achieved
Subclause Achievement criteria Implementation number Implementation method
1.1.1 Achievement standard concerning non-text content H37 Using alt attributes on img elements
1.2.1 Achievement criteria concerning media including only recorded audio and recorded video G158 Providing an alternative for time-based media for audio-only content
G159 Providing an alternative for time-based media for video-only content
1.2.2 Achievement criteria concerning captioning of recorded audio content G93 Providing open (always visible) captions
1.2.3 Achievement criteria concerning substitute content of recorded video content or audio guide G203 Using a static text alternative to describe a talking head video
1.3.1 Achievement criteria concerning information and relationship G115 Using semantic elements to mark up structure, and H49: Using semantic markup to mark emphasized or special text (HTML)
G117 Using text to convey information that is conveyed by variations in presentation of text
H51 Using table markup to present tabular information (HTML)
H44 Using label elements to associate text labels with form controls (HTML)
H65 Using the title attribute to identify form controls when the label element cannot be used (HTML)
H48 Using ol, ul and dl for lists or groups of links (HTML)
H42 Using h1-h6 to identify headings (HTML)
1.3.2 Achievement criteria concerning meaningful order G57 Ordering the content in a meaningful sequence
C8 Do not use spaces or tags between the characters in words
1.3.3 Achievement criteria concerning sensory characteristics G96 Providing textual identification of items that otherwise rely only on sensory information to be understood
1.4.1 Achievement criteria concerning use of color G14 Ensuring that information conveyed by color differences is also available in text
G183 For links or controls that are shown only in color differences, make the contrast ratio between the text color and the surrounding text 3:1 or higher and supplement and emphasize visual cues when focus has been received
1.4.2 Achievement criteria concerning voice control G171 Playing sounds only on user request
2.1.1 Achievement criteria concerning keyboard operation G202 Ensuring keyboard control for all functionality
H91 Using HTML form controls and links (HTML)
2.1.2 Achievement criteria concerning focus movement G21 Ensuring that users are not trapped in content
2.2.1 Achievement criteria concerning adjustable time limit G198 Providing a way for the user to turn the time limit off
2.2.2 Achievement criteria concerning pausing, stopping, and non-display G4 Allowing the content to be paused and restarted from where it was paused
2.3.1 Achievement criteria concerning 3 flashes or below threshold G19 Ensuring that no component of the content flashes more than three times in any 1-second period
2.4.1 Achievement criteria concerning block skip H69 Providing heading elements at the beginning of each section of content (HTML)
2.4.2 Achievement criteria concerning page titles G88 Providing descriptive titles for Web pages
2.4.3 Achievement criteria concerning focus order H4 Create logical tab movement order for links, form controls, and objects (HTML)
2.4.4 Achievement criteria concerning purpose of link in context G91 Providing link text that describes the purpose of a link
H30 Providing link text that describes the purpose of a link for anchor elements (HTML)
H33 Supplementing link text with the title attribute
H24 Providing text alternatives for the area elements of image maps(HTML)
3.1.1 Achievement criteria concerning page language H57 Using language attributes on the html element (HTML)
3.2.1 Achievement criteria concerning focus G107 Using "activate" rather than "focus" as a trigger for changes of context
3.2.2 Achievement criteria concerning change of status by user interface components H32 Provide an execute button (HTML)
H84 Using a button with a select element to perform an action (HTML)
3.3.1 Achievement standard concerning identification of input error points G83 Provide a text explanation to identify required fields that have not been completed
3.3.2 Achievement criteria concerning label or description G131 Providing labels that show the purpose and content
G83 Providing text descriptions to identify required fields that were not completed
4.1.1 Achievement criteria for parsing G134 Validating Web pages
4.1.2 Achievement criteria concerning identified names, roles, and configurable values that can be interpreted by the program H91 Using HTML form controls and links (HTML)
G10 Creating components using a technology that supports the accessibility API features of the platforms on which the user agents will be run to expose the names and roles, allow user-settable properties to be directly set, and provide notification of changes
G135 Using the accessibility API features of a technology to expose names and roles, to allow user-settable properties to be directly set, and to provide notification of changes
H64 Using the title attribute of the frame and iframe elements
H91 Using HTML form controls and links (HTML)
H44 Using label elements to associate text labels with form controls (HTML)
Achievement criteria of grade AA to be achieved
Subclause Achievement criteria Implementation number Implementation method
1.2.4 Achievement standard about captioning of live audio content
1.2.5 Achievement criteria concerning the audio guide for recorded video content
1.4.3 Achievement criteria concerning minimum contrast G18 Ensuring that a contrast ratio of at least 4.5:1 exists between text (and images of text) and background behind the text
G145 Ensuring that a contrast ratio of at least 3:1 exists between text (and images of text) and background behind the text
1.4.4 Achievement criteria concerning changes to text size C14 Using em units for font sizes
G142 Using a technology that has commonly-available user agents that support zoom
1.4.5 Achievement criteria concerning imaged characters C22 Using CSS to control visual presentation of text (CSS)
2.4.5 Achievement criteria concerning multiple attainment methods G63 Providing a site map
G185 Linking to all of the pages on the site from the home page
2.4.6 Achievement criteria concerning headings and labels G130 Providing descriptive headings
2.4.7 Achievement criteria concerning visually recognizable focus C15 Using CSS to change the presentation of a user interface component when it receives focus (CSS)
3.1.2 Achievement criteria concerning partially used language H58 Using language attributes to identify changes in the human language (HTML)
3.2.3 Achievement criteria concerning consistent navigation G61 Presenting repeated components in the same relative order each time they appear
3.2.4 Achievement criteria concerning consistent identification G197 Using labels, names, and text alternatives consistently for content that has the same functionality
3.3.3 Achievement criteria concerning the presentation of the input error correction method G83 Providing text descriptions to identify required fields that were not completed
3.3.4 Achievement criteria concerning legal obligations, financial transactions, data changes, and avoidance of sending errors G98 Providing the ability for the user to review and correct answers before submitting
Test results

Applicability column … ○: Applied, ―: Not applicable / Applicability column … ○: Conforming, ×: Non-conforming

Achievement criteria of grade A to be achieved
Subclause Achievement criteria Implementation method Applied Conforming Remarks
1.1.1 Achievement standard concerning non-text content H37: Using alt attributes on img elements  
1.2.1 Media that contain only recorded audio and media that contain only recorded video G158: Providing an alternative for time-based media for audio-only content
G159: Providing an alternative for time-based media for video-only content
Not applicable
1.2.2 Achievement criteria concerning captioning of recorded audio content G93: Providing open (always visible) captions Not applicable
1.2.3 Achievement criteria concerning substitute content of recorded video content or audio guide G203: Using a static text alternative to describe a talking head video Not applicable
1.3.1 Achievement criteria concerning information and relationship G115: Using semantic elements to mark up structure, and H49: Using semantic markup to mark emphasized or special text (HTML)
G117: Using text to convey information that is conveyed by variations in presentation of text, G138: Using semantic markup whenever color cues are used
H51: Using table markup to present tabular information (HTML)
H44: Using label elements to associate text labels with form controls (HTML)
H65: Using the title attribute to identify form controls when the label element cannot be used (HTML)
H48: Using ol, ul and dl for lists or groups of links (HTML)
H42: Using h1-h6 to identify headings (HTML)
 
1.3.2 Achievement criteria concerning meaningful order G57: Ordering the content in a meaningful sequence
C8: Do not use spaces or tags between characters
 
1.3.3 Achievement criteria concerning sensory characteristics G96: Providing textual identification of items that otherwise rely only on sensory information to be understood  
1.4.1 Achievement criteria concerning use of color G14: Ensuring that information conveyed by color differences is also available in text  
1.4.2 Achievement criteria concerning voice control Not applicable
2.1.1 Achievement criteria concerning keyboard operation G202: Ensuring keyboard control for all functionality
H91: Using HTML form controls and links (HTML)
 
2.1.2 Achievement criteria concerning focus movement G21: Ensuring that users are not trapped in content  
2.2.1 Achievement criteria concerning adjustable time limit G198: Providing a way for the user to turn the time limit off Not applicable
2.2.2 Achievement criteria concerning pausing, stopping, and non-display G4: Allowing the content to be paused and restarted from where it was paused Not applicable
2.3.1 Achievement criteria concerning 3 flashes or below threshold G19: Ensuring that no component of the content flashes more than three times in any 1-second period Not applicable
2.4.1 Achievement criteria concerning block skip H69: Providing heading elements at the beginning of each section of content (HTML)  
2.4.2 Achievement criteria concerning page titles G88: Providing descriptive titles for Web pages  
2.4.3 Achievement criteria concerning focus order H4: Creating a logical tab order through links, form controls, and objects (HTML)  
2.4.4 Achievement criteria concerning purpose of link in context G91: Providing link text that describes the purpose of a link
H30: Providing link text that describes the purpose of a link for anchor elements (HTML)
H33: Supplementing link text with the title attribute
G53: Identifying the purpose of a link using link text combined with the text of the enclosing sentence
 
3.1.1 Achievement criteria concerning page language H57: Using language attributes on the html element (HTML)  
3.2.1 Achievement criteria concerning on focus G107: Using "activate" rather than "focus" as a trigger for changes of context  
3.2.2 H32: Provide an execute button (HTML) H84: Using a button with a select element to perform an action (HTML) Not applicable
3.3.1 Achievement standard concerning identification of input error points G83: Providing text descriptions to identify required fields that were not completed Not applicable
3.3.2 Achievement criteria concerning label or description G131: Provide labels that allow the purpose and content to be understood
G83: Providing text descriptions to identify required fields that were not completed
Not applicable
4.1.1 Achievement criteria for parsing G134: Validating Web pages  
4.1.2 Achievement criteria concerning identified names, roles, and configurable values that can be interpreted by the program G10: Creating components using a technology that supports the accessibility API features of the platforms on which the user agents will be run to expose the names and roles, allow user-settable properties to be directly set, and provide notification of changes
G135: Using the accessibility API features of a technology to expose names and roles, to allow user-settable properties to be directly set, and to provide notification of changes
H64: Using the title attribute of the frame and iframe elements
H91: Using HTML form controls and links (HTML)
 
Achievement criteria of grade AA to be achieved
Subclause Achievement criteria Implementation method Applied Conforming Remarks
1.2.4 Achievement criteria concerning live audio content caption Not applicable
1.2.5 Achievement criteria concerning the audio guide for recorded video content Not applicable
1.4.3 Achievement criteria concerning minimum contrast G18: Ensuring that a contrast ratio of at least 4.5:1 exists between text (and images of text) and background behind the text
G145: Ensuring that a contrast ratio of at least 3:1 exists between text (and images of text) and background behind the text
 
1.4.4 Achievement criteria concerning changes to text size C14: Using em units for font sizes
G142: Using a technology that has commonly-available user agents that support zoom
 
1.4.5 Achievement criteria concerning imaged characters C22: Using CSS to control visual presentation of text (CSS)
G140: Separating information and structure from presentation to enable different presentations
 
2.4.5 Achievement criteria concerning multiple attainment methods G63: Providing a site map
G185: Linking to all of the pages on the site from the home page
 
2.4.6 Achievement criteria concerning headings and labels G130: Providing descriptive headings  
2.4.7 Achievement criteria concerning visually recognizable focus C15: Using CSS to change the presentation of a user interface component when it receives focus (CSS)  
3.1.2 Achievement criteria concerning partially used language H58: Using language attributes to identify changes in the human language (HTML)  
3.2.3 Achievement criteria concerning consistent navigation G61: Presenting repeated components in the same relative order each time they appear  
3.2.4 Achievement criteria concerning consistent identification G197: Using labels, names, and text alternatives consistently for content that has the same functionality  
3.3.3 Achievement criteria concerning the presentation of the input error correction method G83: Providing text descriptions to identify required fields that were not completed Not applicable
3.3.4 Achievement criteria concerning legal obligations, financial transactions, data changes, and avoidance of sending errors No content concerning legal obligations, financial transactions, data changes and sending responses

Department in charge

Ambulance Service Division, Yokohama City Fire Bureau
TEL: 045-334-6413
FAX: 045-334-6710
Email address: sy-kyukyu@city.yokohama.jp

(In the case where it is felt that use is not possible)

 Consultations regarding the web accessibility of the Yokohama City Emergency Consultation Guide shall be handled by the above-mentioned staff.
 Please contact us if you are unable to obtain information or use the content of the Yokohama City Emergency Consultation Guide.